Terms of service

Last Updated: 01/08/2023

Welcome to besthost.lk (“we”, “us”, or “our”). These Terms of Service outline the terms and conditions governing your use of our shared hosting services. By using our website and services, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our services.

1. Service Agreement

1.1. By signing up for our shared hosting services, you agree to abide by these Terms of Service.

2. Account Setup

  1. 2.1. You are responsible for providing accurate and complete information during the account setup process.
  2. 2.2. You are responsible for maintaining the confidentiality of your account credentials.

3. Payment and Billing

  1. 3.1. Payment for our services is due in advance of the service period.
  2. 3.2. Failure to make timely payments may result in service suspension or termination.
  3. 3.3. All fees are non-refundable unless explicitly stated otherwise.

4. Use of Services

  1. 4.1. You agree to use our services for lawful purposes only.
  2. 4.2. You are responsible for any content you upload, transmit, or make available through our services.
  3. 4.3. Prohibited content includes but is not limited to: illegal material, spam, malware, and copyrighted material without proper authorization.

5. Resource Usage

  1. 5.1. Shared hosting services are subject to resource usage limitations.
  2. 5.2. Excessive resource usage may lead to temporary suspension or termination of services.

6. Data Backup

  1. 6.1. We recommend maintaining your own backups of your data.
  2. 6.2. While we strive to provide backup services, we do not guarantee the availability or restoration of your data.

7. Support

  1. 7.1. We provide technical support to assist with hosting-related issues.
  2. 7.2. Support is subject to availability and may vary based on the hosting plan.

8. Termination

  1. 8.1. We reserve the right to suspend or terminate services at our discretion for violation of these terms.
  2. 8.2. Upon termination, all data related to your account may be deleted.

9. Disclaimer of Warranties

  1. 9.1. Our services are provided on an “as-is” and “as-available” basis.
  2. 9.2. We make no warranties, express or implied, regarding the reliability, security, or availability of our services.

10. Limitation of Liability

  1. 10.1. We shall not be liable for any damages, losses, or liabilities arising out of your use of our services.
  2. 10.2. Our liability shall not exceed the amount you have paid for the affected services.

11. Indemnification

  1. 11.1. You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services.

12. Changes to Terms

  1. 12.1. We may update these Terms of Service from time to time. The “Last Updated” date at the top indicates when changes have been made.

13. Governing Law

13.1. These Terms of Service are governed by and construed in accordance with the laws of… without regard to its conflict of law principles.

14. Contact Us

14.1. If you have any questions or concerns about these Terms of Service, please contact us at [email protected].

By using our services, you agree to comply with and be bound by these Terms of Service.

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